OBJECTIVE:

EXPERIENCE:

3/2011 - Present

Industry: Business Services - Other

Life Coach/Proposal Writer

Work with individuals and businesses to get their lives and businesses back on track to excellence and success. Also, Proposal Writer/Editor.

• Vice Chairman, Buchanan Downtown Development Authority (DDA)• Chairman, Buchanan DDA Promotion and Marketing Committee • Contractor to AOC Connect, in Chantilly, VA, as Proposal Writer/ 05/11 – 06/11Editor for $30B proposal for the Halifax Shipyard in Nova Scotia, Canada• Client was awarded the $30B contract.

8/2015 - 4/2016

Industry: Financial Services

Senior Technical Writer

Wrote compliance documentation for the next generation of Banking Back Office software.

Created, formatted and cleaned up IT documentation to meet FFIEC regulatory requirements for the banking industry. Maintained files in Atlassian cloud-based applications and Google Docs.

9/2014 - 6/2015

Industry: Telecommunications Services

Senior Proposal Writer

Telecommuted while authoring Technical and Management sections for Government RFPs, DISN CONUS Transmission Services - NETWORX (DCTS-N) and Global Network Services (GNS) programs.

1/2014 - 1/2015

Industry: Aerospace and Defense

Technical Writer

• Hired to re-create PM procedures for factory floor • Became blueprint librarian, • Converting storage room to new blueprint and tech. pubs library • On the Communication Plan Team • Co-Leader of site's Learning Council

• Became the blueprint librarian, inventoried 6,000+ prints & converting storage room to the new blueprint and tech. pubs library

10/2013 - 1/2014

Industry: Telecommunications Services

Proposal Writer

Applied Shipley proposal best practices to client's proposal team process documentation.

• Rewrote the proposal-writing process for the Government Markets Group Program Development Guide. Incorporated proposal best practices by Shipley• Edited business proposals in response to Federal Government Requests for Proposals (RFPs)

9/2011 - 8/2013

Industry: Banking

Proposal Writer

Wrote proposals for Commercial Banking and Treasury services for corporations, educational institutions and municipalities.

Wrote proposals for Commercial Banking and Treasury services for corporations, educational institutions and municipalities.

11/2010 - 2/2011

Industry: Engineering Services

Proposal Manager and Technical Writer

• Contractor to AOC Connect as Proposal Writer for DISA GSM proposal 05/11 • Contractor to Dell Services Federal Government in Fairfax, VA as Proposal Manager and Writer for quick turn-around task orders. 11/10 – 2/11

• Contractor to AOC Connect as Proposal Writer for DISA GSM proposal 05/11 • Contractor to Dell Services Federal Government in Fairfax, VA as Proposal Manager and Writer for quick turn-around task orders. 11/10 – 2/11 Managed one task order start to-finish, which resulted in an invitation to submit a best and final offer.

2/2008 - 10/2010

Industry: Telecommunications Services

Proposal Writer/RFI Response Proposal Manager

Participate in all aspects of the proposal writing effort, from compliance matrix and writer's templates to post-delivery lessons learned.

Proposal Manager for Requests for Information; Senior Technical Writer and Editor for many proposal efforts; Created over 100 telecom drawings for proposals. Was part of the Tiger Team to standardize management and technical plans as much as practical.

9/2007 - 2/2008

Industry: Business Services - Other

Technical Writer

Prepared Certification and Accreditation documentation for testing performed on computers for the Department of Veterans Affairs. As a contractor, was accredited with helping the more junior lead writer, a regular employee, to increase the group's output when the information we received was far less ready for publication than we were told to expect. An STG Program Manager pointed out that I was not a Technical Writer who could manage, but a Project Manager who could also write.

8/2007 - 8/2007

Industry: Engineering Services

Desktop Publisher

Short-term Contract - Provided Desktop Publishing Support for the resubmittal of a 1700-page proposal. Ensured the changes were identified and incorporated with minimal disturbance to the previous pagination in the multitude of volumes involved in the package. Completed the proposal a week ahead of schedule.

8/2007 - 8/2007

Industry: Engineering Services

Desktop Publisher

Short-term Contract - Provided Desktop Publishing Support for a military proposal.

6/2007 - 7/2007

Industry: Financial Services

Business Writer

Supported the Software Development team that was preparing the latest release of a software application for Fannie Mae. Cleaned up and formatted the Business Requirements Specification and GUI Specification documents. Updated the user guides for internal and external users. Assisted in preparing training presentations for both user groups.

9/2003 - 5/2007

Industry: Aerospace and Defense

Senior Technical Writer

Started as contractor. After seven months and three managers' recommendations to their Vice President of Engineering, I became a regular employee. Responsibilities included preparation of internal and deliverable documentation in support of engineering design efforts for U.S. and foreign military programs. * Created a variety of technical diagrams (conceptual, system interconnect, and cable harnesses), using Microsoft Visio and PowerPoint. * Generated various types of deliverable and in-house technical documentation, working with management and engineering personnel, using Microsoft Word.* Worked with management personnel to create and maintain a file to plan and track documentation deliverables for numerous projects, using Microsoft Project.* Worked with management personnel to create and maintain spreadsheets to track various product milestones and deliverables, using Microsoft Excel. * Maintained monthly status report deliverables that are set up as master- and sub-documents, using Microsoft Word; convert them to PDF using Adobe Acrobat 6 – 8; upload files to a secure web server and contact government personnel, informing them of the new file availability. * Used Rational ClearCase for version control and RequisitePro for requirements traceability; * Used CDRLs and DIDs as standards for deliverables.

10/2001 - 8/2003

Technical Writer

Responsibilities included creating hardware and software documentation in support of flight simulators.* Created documentation in support of new aircraft simulators for commercial and military customers. * Modified write-ups from previous simulators and created new documentation using available engineering documentation and Microsoft Word. * Worked closely with engineering personnel to update incorrect engineering drawings and schematic diagrams, as well as cable, wiring and parts lists.* Modified existing engineering drawings and create new drawings using AutoCAD 2000 LT; also use Microsoft PowerPoint to create and modify artwork.

3/2001 - 10/2001

Technical Writer

Responsibilities included the conversion of Unix-based online forms to Windows 2000 for use by nation-wide Customer Care Centers.* Converted several hundred forms using Word for Windows form tool as well as a scanner and related software* Provided manpower estimates for 2nd Phase conversions of over 350 forms.

1/2000 - 1/2001

Communications Director

Hired as Senior Technical Writer, advanced to Technical Communications Director one month later, recommended for promotion to VP Operations the following month - though did not go through. Final Position -Communications Director. Work perfomed:* Created the Communications Department overall manpower plan;* Created job descriptions and pay ranges for all departmental positions; * Developed all Technical Documentation; * Provided extensive input into corporate business plan; * Developed documentation on newly developed electronic procurement system for distribution as hard-copy and PDFs file; * Created and implemented a web site usability testing group and hired part-time testers;* Created and implemented a Train the Trainer program;* Performed on-site training for end-users.

5/1999 - 12/1999

Senior Technical Writer

Responsibilities included research and update of existing maintenance manuals. * Worked with engineering personnel, customer service engineers and field service technicians to ensure accurate, usable information is presented in the manuals;* Used Interleaf 7 to modify templates and update existing manuals;* Converted legacy files created in WordPerfect 5.1 for use with Interleaf 7; * Used WordPerfect 5.1 to update legacy files;* Produced updates for typewriter-generated manuals using a scanner and OCR software.

8/1984 - 12/1999

Electronics Technician First Class

* Maintained a wide variety of electronic equipment;* Supervised and Installed LAN installations;* Calibrated and repaired a variety of electronic test equipment;* Developed training curriculum for over 40 personnel in different job classifications.

3/1998 - 3/1999

Senior Technical Writer

Responsibilities included development of operation and maintenance manuals, manufacturing assembly instructions, and software/firmware upgrade procedures to support the company?s lines of passive component sorter/testers. * Created comprehensive, easy-to-use manuals using MS Word 97, Visio Technical 5.0, and enhanced digital photography for customers worldwide; * Developed system software setup procedures with extensive use of enhanced screen dumps;* Produced manuals over 200 MB in size, and 200 pages in length; * Production included everything from binder design, to the choice of paper used, the manual layout, and the use of section dividers for ease of use; * Worked one-on-one with service technicians, assemblers and software developer to create comprehensive manuals and assembly instructions;* Created a videotape to familiarize customers with a new system;* Received many comments from in-house personnel and customers that my manuals are much more clear, concise and easy-to-use than previously produced by the company.

8/1997 - 3/1998

Senior Technical Writer

Responsibilities included development of the operation and maintenance manual for the company?s newest silicon wafer handling system.* Created a comprehensive technical manual using MS Word 95 and 97;* Worked extensively with Engineering and Training personnel;* Incorporated digital photographs, AutoCAD and Pro-E drawings into the manual;* Received many comments from Engineering Project Managers, Engineers and Technicians commending me for my ability to develop an excellent working relationship with engineering personnel.

9/1996 - 5/1997

Senior Technical Writer

Responsibilities included writing the operation and maintenance manuals for the company?s Remote Landing Site Tower (RLST) and Common Automatic Recovery System (CARS) programs for the military. * Wrote manuals to Mil-Std, using MS Word 3.1;* After just three months, upgraded responsibilities from working for a lead writer (RLST) to taking over the company?s newest product (CARS) as Writer/Trainer for Military customers;* Developed Training coursework for CARS to Mil-Std;* Worked extensively with Engineering personnel and Drafter/Designers;* After less than three months on the CARS project, was told by a Ph. D. engineer that I knew more about his system than any one engineer that has been with the project for several years.

1/1994 - 8/1996

Service Technician/ Technical Writer

Responsibilities included rebuilding, installation and maintenance of slot machines and company?s player tracking system. * Developed over 200 maintenance procedures using Word 95 and WordPerfect;* Developed excellent rapport with casino Senior Management and technical personnel;* Used Interleaf on a DEC workstation to develop a technical manual.

4/1986 - 12/1993

Technical Writer, Senior Electronics Technician

Responsibilities included development of technical documentation to Mil-Std and internal standards, and maintenance of testing systems for the Navy?s Fleet Ballistic Missile programs. * Developed technical documentation using Interleaf on a Sun Microsystems workstation, MS Word 3.1, and Wang mainframe documentation system;* Created a test console, complete with operation and maintenance documentation;* Maintained a variety of automated test systems.

EDUCATION:

8/2011 - 12/2011

Some High School Coursework

2/2006 - 10/2006

Some College Coursework Completed

Obtaining a Bachelors Degree in Business Administration with a focus in Management

6/1984

Associate Degree

AS Degree, Electronics, earned while Active Duty Navy.

SKILLS:

Skill Name

Skill Level

CAREER HIGHLIGHTS:

Often requested by members of senior management to write proposals and other technical documentation for program management and engineering personnel. Rewrote the proposal response guide for a major telecommunications company to follow Shipley's industry-leading best practices. While contracting to Honeywell Aerospace in South Bend, Indiana, I was asked to serve on the Communication Plan Team. There, I lead two sub-committees and head the effort to create their first site-wide newsletter in more than 10 years. Created new banners designed to blend the Honeywell Aerospace tagline along with that of the site and individual groups to show how individuals support the greater good. Organized over 6,000 blueprints and created plant maps. Editor on the proposal team for the Halifax Shipyard in Nova Scotia, Canada, which captured the $30 billion contract from the Canadian government. Desktop Publisher for Lockheed Martin's winning proposal for the 2011 UK Census. Was called back in near the end of the proposal effort to clean up areas that needed work before it was to be printed in the UK early the next morning. Had to work with associates in the UK to ensure the remaining files were complete and correct. Often commended for my ability to write technical and management proposal sections, working with subject matter experts to encapsulate their thoughts and plans while respecting their time. Trained in the Naval Reserve as Training Coordinator and Platform Instructor. In that role, my unit personnel were so successful that I was recognized as Reserve Center Sailor of the Year. That led to my certification as a life coach, helping people to get past their past issues and free them up for successes only dreamed of previously.

INTERESTS & HOBBIES:

Helping the team to maximize their potential

Other people's success